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FAQS

Q: Can I use Pretty Galore Skin Lightening Products while pregnant?  

  • It isn’t advisable to use Any Skin Lightening products while you are pregnant or breastfeeding. 

Q: How do I know what to buy? 

  • Every product on our website says exactly what it does It is up to you to decide what is suitable for your skin type.

Q: How soon will I notice results?

  • Results typically take up to 2 weeks with CONSISTENT USE , most people notice visible results as early as 3 -5 days but Results may vary depending on your skin type and other factors. Everyone is different.

Q: Should I use sunscreen with Pretty Galore Brightening products?  

  • YES, as long as you are using Pretty Galore products that contain lightening agents on any part of your body that will be exposed to the sun use SUNSCREEN .

Q: What is the best product to use for inner thighs? 

      We think things should be simple and not over complicated. We recommend any of our Handmade Brightening Soaps with the use of a exfoliating Glove or Sponge. Followed up with our Brightening Body Moisturizer which contains active skin lightening ingredients. Use sunscreen in exposed areas .

Q: Are Pretty Galore results permanent? 

  • No, after achieving your desired skin tone or getting rid of dark spots, you may stop using Pretty Galore Lightening products daily, but it's important to use as often to maintain results. For some our bodies produce Melanin more rapidly then others once the product is discontinued . Everyone is different .

Q: How do I apply the Beauty Creams /Moisturizing Skin Care product? 

  • Apply  even layers of beauty cream on the area that you want to lighten or treats at least 2 times daily to start the skin repair and lightening. Always apply on clean skin .

Q: Does Pretty Galore Skin Lightening Products expire? 

  • No and yes Our Soaps,Oils& Herbs do not expire but our Beauty Creams are made with real fruit extracts Vitamins and minerals No harsh preservatives therefore we do not recommend usage after 3 months of purchase; make sure to keep products in a cool place if not left in a cool place product color may begin to change . *We normally recommend our customers to keep it in the refrigerator.*  

Q: How long will an order of Pretty Galore  Skincare product last? 

  • Pretty Galore offers products in different sizes, it depends on what you are using it for, our average product will last about 2-3 weeks, if use as directed. 

Q: When will "Sold Out" items be back in stock? 

  • You can email info@shopprettygalore.com to find out a specific return date. 

Q: Do you ship to countries outside the United States?

  • Yes, we ship worldwide using USPS.

Q: My order was incorrect what should I do? 

  • Please contact INFO@SHOPPRETTYGALORE.COM as soon as possible. When contacting us please provide us with your order number along with a photo of the incorrect item you received. We answer all emails within 24-48HRS

Q: How long does it take to receive my order?

  • We process Domestic (USA) orders within 3-7 business days, wholesale orders 5-10 business days ,Local Orders are treated the same as Domestic Orders 3-7 Business Days once your local or domestic order is placed Please allow us enough time to prepare your order. This may include making a fresh stock of product for you. Once orders are process you will receive a tracking number that allows you to see the status of your order.Local orders will receive a text message notification on the status of their order (we are not liable for any delays on USPS behalf). Orders within the United States takes 5-7 days to arrive. *INTERNATIONAL ORDERS can take 10-15 business days to be delivered, dependent upon location. A delay in package delivery due to customs processing CAN occur, and international orders may be subject to additional fees, duties, or taxes. Please be aware that these fees are not included in the prices listed on our website, nor are we responsible for covering them. (PLEASE BE ADVISED WE DO NOT TRACK ORDERS FOR YOU). 

Q: How much is Shipping? 

  • Shipping & Handling Charges are as follows: 8.00 for priority shipping and Handling within the USA .
  • $5.00 First Class shipping
  • $38.00 for all other international countries (we ship worldwide). 
    refer to our shipping policy for more details 

Q: What are good ways to exfoliate?

•Always exfoliate 1-2 times on a weekly basis. We do provide products online that we recommend are great exfoliating products

Q: I’m using brightening products and my skin has gotten darker. Are there any concerns I should be aware of during my usage of toning products?
      •Exfoliating too much can dry and irritate the skin causing irritation and inflammation. Inflammation in darker skin tones makes melanin rise to the surface of the skin, which results to hyper pigmentation.  When using brightening products during the day it makes skin very sensitive to sunlight therefore, use brightening products only at night if you can help it, or apply sunscreen spf 30 before going outdoors for skin protection.

Q: I have problems with acne scarring. Will your product help to fade these spots?
 • Yes, but it is important to not pick at pimples. Doing so will often leave unattractive scarring.  Being consistent and following a regimen is extremely important to achieve effective results in fading acne scars. After a few weeks of everyday usage, dark marks will appear less noticeable, resulting in a lighter, more even skin tone.

Q: Does Pretty Galore Skincare products contain Hydroquinone or any other toxic substances?

No, our skin care line does not include any synthetic hydroquinone, mercury, or steroids.

Q: What can I do to avoid tanning, especially in the summertime?
Use sunscreen. No matter what nationality you are it is also important to exfoliate. Fact nationalities with melanin in their skin have a higher risk of sensitivity to the sun. Also people who have eczema and hyper pigmentation. If you do not use sunscreen, you will increase the risk of sunburn and tanning.

 

*It takes at least 30 days to see complete results, please remember everybody skin type is different be CONSISTENT use a routine for your skin; some people notice changes within the first 3-5 days. Our skin renew itself every 27 days. Once again be aware we reserve the right to change prices and packaging at any time. *